Privacy Policy

Privacy Policy

REFUND
No Refunds: Purchases of virtual goods (such as in-game currency, cards, or other items) are non-refundable..

Security
We are devoted to Fair Gaming Practices, and are committed to ensure that your money is secure with us.

Mandatory KYC
Every user account has to provide KYC details to comply with mandatory KYC norms at different stages of the game in order to maintain a level of integrity and transparency.

Game security
At A1P Games, we ensure game level security as a top priority to maintain trust among players and provide a platform for fair play.

Website security
All our websites are SSL (Secured Socket Layer) enabled and necessary certification has been obtained from a third party and can be only accessed over making website security a priority for everyone.

Data center security
We avail the services of an International Data Centre (certified with ISO 27001) for ensuring high availability, seamless performance and reliable security for mission critical applications with constant monitoring of services 24X7 throughout the year to increase the availability of the infrastructure to the players.

Duplicity checks
We have robust duplicity checks in place that calculate the duplicity scores of players in the game, so the duplicate accounts can be traced and shut down.

Anti-fraud
In order to restrict fraudulent activities while gaming, our improved Fair Gameplay system ensures regular safety checks in online Rummy tourneys and game tables.

Certification
Random Number Generator Certificate

A1P Games are evaluated and certified for the Random Number Generator (RNG).

Customer support
We have a dedicated Customer Support team that is hands-on all throughout the week, 24*7 and will be at your service for anything on the app.

Terms and Conditions

1. Ownership: Use of the A1P Games (a1playing.in) name and any of the other names or marks associated with the Platform, the Services, or the Software is strictly forbidden unless it is used with the express written permission of the Company. The Platform, the Services, and the Software, including its code, documentation, appearance, structure, and organization is an exclusive product of the Company, which retains all rights, tangible and intangible, to the a1playing.in website, the games therein, software, codes, copies, modifications, or merged parts..

2. Agreement: You should ensure that you read, understand, and agree with all the terms and conditions contained in the Agreement, before you may use the Services. You should only use the Services if you have read and understood the Agreement and agree to abide by its terms and conditions. If you have any questions about the Agreement please contact us at info@a1playing.in
   We reserve the right to amend, modify, or change any of the terms of this Agreement at any time, and it is advisable to regularly look at these terms. We shall give notice of such changes ("Notice") either by notification in the manner as the Company may deem fit or by posting the amended Agreement on the Platform. Such modifications could include changes to any of our Game Rules. If you do not agree with the terms of the amended Agreement, you may terminate your use of the Services by notifying us that you wish to terminate your Accounts. Your continued use of the Services will be deemed to constitute your acceptance of the changes to the Agreement.

3. Eligibility: You must be at least 18 years old, and must not suffer from any disability or impairment which would prevent you from assuming the responsibilities contained in the Agreement, or from participating in the Games which are offered as part of the Services.

4. Fair Play: In order to ensure fair play for all users of the Services, the company has taken steps that will prevent you from colliding with other players in order to win/lose or otherwise determine the outcome of a game. The Company retains the sole right to determine what constitutes collusive or fraudulent activity in relation to the Services, and its decision in such matters shall be final. In the event the Company finds collusion, fraud or any other unfair practices, it has the right to cancel any such Games, block the players from playing together on a table for a specific duration of time and/or refund the points/amounts involved in any such Games.

5. Intellectual Property: All rights, tangible and intangible, including copyright and other intellectual property rights, with regard to the Services, the Platform and the Software, and any content or information displayed or contained therein, belong exclusively to the Company, unless expressly provided otherwise. The Company is merely permitting the User to play Games online and not use the same for any other commercial gain, and no right of any nature whatsoever is being passed on the user by virtue of permitting him / her to play the Game. Using the Services, the Platform and the Software does not, expressly or impliedly, give you ownership of any intellectual property rights in the Services, Platform or Software or the content or information you access.
   While the Company retains all rights, including copyright, over any content which may be generated by Users, including but not limited to the contents of chat messages or message boards/forums ("User-generated Content"), you acknowledge that the Company is not responsible for such User-generated Content. You understand that you will be accessing such User-generated Content at your own risk, and will not hold the Company responsible for an obscene, defamatory, illegal or otherwise offensive User-generated Content which may be displayed or accessible.
   Our Services, Platform or Software may display content which does not belong to the Company. The Company is not responsible for such content, and this content is the sole responsibility of the person or entity that makes it available.

6. Governing Law: his Agreement shall in all respects be governed and interpreted by, and construed in accordance with, the laws of India.

7. Contact Information: In case of any questions or complaints, feel free to contact us any time at info@a23.com. In case of any change in your personal information, please contact Customer Service at info@a23.com. If you forget your password, or suspect that your password or your Accounts has been compromised, please contact info@a1playing.in
   Our decision on complaints shall be final and binding on you. For any grievances, you can reach out to Grievance Officer at grievance@a1playing.in